Progressive Mediation is a private sector organisation which provides a chargeable service in cases where there has been a breach of the Equalities Act 2010, particularly in relation to disability. In situations where a disabled person has not been able to access a service or education Progressive Mediation will encourage the service provider to deal with the issue by way of face to face mediation. This may be the first time that a service provider has seen how their policies impact on a disabled person. This can help both parties find solutions that may not be possible by way of a court order.
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Frances Place