Case Studies

Coffee Shop Restoration

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This case was referred by a Police Constable for Avon and Somerset youth team. The incident was one of theft by a youth of a tips jar at the coffee shop where the victim worked.  The youth had been in company with his peers and they went into staff quarters when the victim was alone […]

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Equalities Mediation in Action

Progressive Mediation

Sam is blind and was going on a train journey. An announcement was made saying that all passengers were expected to familiarise themselves with the safety notices. Sam requested a Braille version of the notices, but found that none were available.

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Making it Right

Avon and Somerset Police Badge

In autumn 2013, PC Nick Hughes was contacted by one of the ‘Victim Contact Team (VCT)’ from Avon & Somerset Probation, this is the team that keeps victims of serious, violent or sexual crimes informed with updates on their offenders.

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Partnership Working

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A case of persistent noise nuisance has been resolved in South Bristol, through the use of restorative approaches and informal interventions by Bristol City Council, Avon and Somerset Police and Bristol Mediation. In August 2012, a family made a number of complaints to the Police, ASB & Noise Pollution Teams regarding the ...

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Exclusion Avoided

Shirehampton Primary School Crest

At Shirehampton Primary School they pride themselves on quality education they provide their pupils. Several pupils have joined the school having found it challenging to manage their feelings and behaviour in other contexts

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A Stolen Bike

Youth Offending Team

Marcus, a 17 year old young person was working with the Youth Offending Team (YOT) as a result of a Court Order imposed for an offence of burglary where he broke into a shed and stole a bike. Marcus’s victim, Steven, was contacted by the YOT and offered a variety of restorative justice interventions

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Noisy Neighbours

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This mediation case was referred to us by a local estate management officer and involved two parties living above and below each other in a social housing block. Both complained of banging, one from the neighbour banging on the floor and the other from banging back on the ceiling. There were also complaints of loud […]

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Flipchart Mediation

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This case involved two young couples, living in two house-type flats (a house divided into two flats, with separate entrances.). Upstairs lived a young woman whose boy-friend was about to move in, but this had stalled because of the conflict with the downstairs couple, recently married. The young woman upstairs had lived there about ...

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The Core of the Problem!

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This case study outlines how various neighbouring families resolved problems between them using the restorative approach.

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Young Peoples Homelessness Prevention Service

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Mediation is used to help people to resolve / work out conflict within their housing and to stop people becoming homeless.

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